Terms of Service

Last updated: 2026-03-31

These Terms of Service ("Terms") govern your access to and use of the Compath App platform ("Service") operated by Marton Lasetzky, acting as an individual under the commercial name Compath App ("we", "us", "our", "Company").

By accessing or using our Service, you ("Client", "you", "your") agree to be bound by these Terms. If you do not agree to these Terms, do not use the Service.

1. Service Description

1.1 Platform Overview

Compath App is a multi-tenant healthcare data platform designed for dental and aesthetic clinics. The Service provides:

• Data analytics and business intelligence dashboards
• Marketing attribution and ROI tracking
• ETL (Extract, Transform, Load) pipelines from various data sources
• Automated workflows and recommendations ("Best Actions")
• Integration with third-party services (Google Calendar, Google Ads, phone tracking, email delivery)

1.2 Data Processing Role

Under GDPR, the Client acts as the Data Controller and Compath App acts as the Data Processor. All personal data processing is governed by our Privacy Policy and Data Processing Agreement.

2. Account Registration and Access

2.1 Account Creation

To use the Service, you must:

• Register an account with accurate and complete information
• Be legally authorized to represent the clinic or business
• Be at least 18 years of age
• Provide valid contact information for account verification

2.2 Account Security

You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Enabling two-factor authentication (2FA) when available
• Immediately notifying us of any unauthorized access or security breach

2.3 User Roles and Access Control

You may create multiple user accounts with different roles and permissions. You are responsible for:

• Managing user access appropriately via role-based access control (RBAC)
• Ensuring users comply with these Terms
• Revoking access when users should no longer have access to the Service

3. Client Responsibilities

3.1 Data Accuracy and Legality

You warrant that:

• All data you upload or provide to the Service is accurate and lawful
• You have the legal right to process and share the data with us
• You have obtained all necessary consents and authorizations from data subjects
• Your use of the Service complies with all applicable laws, including GDPR, healthcare regulations, and data protection laws

3.2 Data Controller Obligations

As the Data Controller, you are responsible for:

• Determining the purposes and means of personal data processing
• Establishing a lawful basis for processing under GDPR (Articles 6 and 9 where applicable)
• Providing privacy notices to data subjects (patients)
• Obtaining consent where required
• Responding to data subject rights requests (access, rectification, erasure, etc.)
• Conducting Data Protection Impact Assessments (DPIAs) where necessary

3.3 Third-Party Integrations

When you connect third-party services (Google Calendar, Google Ads, etc.), you represent that:

• You have the authority to authorize such connections
• You comply with the third-party provider's terms of service
• You understand that data will be shared with these services as described in our Privacy Policy

3.4 Communication Compliance

When using our automated communication features (Best Actions), you agree to:

• Comply with all applicable email and SMS marketing laws (e.g., CAN-SPAM, GDPR)
• Use the unsubscribe mechanisms provided by the Service in all marketing communications
• Honor opt-out requests promptly
• Not send spam or unsolicited communications
• Only communicate with individuals who have provided appropriate consent

4. Prohibited Uses

You agree NOT to:

• Use the Service for any illegal or unauthorized purpose
• Violate any laws, including data protection, healthcare, privacy, or anti-spam laws
• Upload malicious code, viruses, or harmful software
• Attempt to gain unauthorized access to the Service or other users' accounts
• Reverse engineer, decompile, or disassemble any part of the Service
• Use the Service to send spam, phishing attempts, or fraudulent communications
• Scrape, mine, or harvest data from the Service using automated means
• Interfere with or disrupt the Service or servers
• Resell, sublicense, or redistribute the Service without authorization
• Process personal data in a manner inconsistent with our Data Processing Agreement

5. Intellectual Property Rights

5.1 Our IP

The Service, including all software, code, designs, trademarks, logos, and content, is owned by Compath App or its licensors and is protected by copyright, trademark, and other intellectual property laws.

5.2 License to Use

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your internal business purposes in accordance with these Terms.

5.3 Your Data

You retain all ownership rights to the data you upload to the Service. By using the Service, you grant us a limited license to process, store, and display your data solely for the purpose of providing the Service to you.

5.4 Feedback

If you provide feedback, suggestions, or ideas about the Service, we may use them without any obligation to compensate you.

6. Service Availability and Modifications

6.1 Availability

We strive to provide reliable and continuous access to the Service, but we do not guarantee uninterrupted or error-free operation. The Service may be temporarily unavailable due to:

• Scheduled maintenance (we will provide advance notice when possible)
• Emergency maintenance or security updates
• Third-party service outages (AWS, SendGrid, etc.)
• Force majeure events beyond our control

6.2 Service Modifications

We may modify, update, or discontinue features of the Service at any time. We will provide reasonable notice for material changes that negatively impact your use of the Service.

6.3 No SLA (unless separately agreed)

These Terms do not include a Service Level Agreement (SLA). Uptime guarantees and support response times may be provided under separate commercial agreements.

7. Fees and Payment

7.1 Subscription Fees

Access to the Service requires payment of subscription fees as agreed in your commercial contract or pricing plan. Fees are based on:

• Number of users or clinics
• Feature tier selected
• Volume of data processed
• Additional services (custom integrations, support, etc.)

7.2 Payment Terms

• Fees are billed in advance on a monthly or annual basis
• Payment is due within the timeframe specified in your invoice
• All fees are non-refundable unless otherwise stated
• Prices may be adjusted with 30 days' notice

7.3 Late Payment

Failure to pay fees on time may result in:

• Suspension of access to the Service
• Termination of your account
• Late payment fees or interest charges
• Referral to collections

7.4 Taxes

Fees do not include applicable taxes (VAT, sales tax, etc.). You are responsible for paying all taxes associated with your use of the Service.

8. Data Security and Backup

8.1 Our Security Measures

We implement industry-standard security measures as described in our Privacy Policy, including:

• AES-256 encryption at rest
• TLS 1.2+ encryption in transit
• AWS VPC network isolation
• JWT-based authentication with 2FA support
• Role-based access control (RBAC)
• Regular security monitoring and logging

8.2 Your Security Responsibilities

You are responsible for:

• Implementing strong password policies
• Enabling two-factor authentication
• Restricting user access on a need-to-know basis
• Monitoring your account for unauthorized access

8.3 Data Backup

We implement automated backup procedures to protect your data:

• Daily RDS database snapshots (retained per environment)
• Point-in-time recovery capability
• S3 file versioning for uploaded documents

While we maintain these backup systems as part of our service reliability measures, we strongly recommend that you maintain your own independent backup copies of business-critical data through regular exports or alternative backup solutions. In the event of data loss, our liability is limited as specified in Section 10 (Limitation of Liability).

9. Termination

9.1 Termination by You

You may terminate your account at any time by:

• Providing written notice as specified in your contract
• Completing any outstanding payment obligations

Termination does not entitle you to a refund of prepaid fees.

9.2 Termination by Us

We may suspend or terminate your access immediately if:

• You violate these Terms or our Privacy Policy
• You fail to pay fees when due
• Your use of the Service poses a security risk
• We are required to do so by law
• We decide to discontinue the Service (with reasonable notice)

9.3 Effect of Termination

Upon termination:

• Your access to the Service will be revoked
• We will delete or return your data as instructed (per DPA), subject to a maximum retention of 24 months
• You remain liable for all fees incurred prior to termination
• Sections of these Terms that should survive termination (e.g., liability limitations, indemnification) will remain in effect

10. Limitation of Liability

10.1 Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

• Warranties of merchantability, fitness for a particular purpose, or non-infringement
• Warranties that the Service will be uninterrupted, error-free, or secure
• Warranties regarding the accuracy or reliability of data or analytics

10.2 Limitation of Damages

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL COMPATH APP BE LIABLE FOR:

• Indirect, incidental, consequential, special, or punitive damages
• Loss of profits, revenue, data, or business opportunities
• Damages arising from your use or inability to use the Service
• Damages arising from third-party services or integrations
• Damages exceeding the fees paid by you in the 12 months preceding the claim

10.3 Exceptions

These limitations do not apply to:

• Liability for gross negligence or willful misconduct
• Liability that cannot be excluded by law
• Data breaches caused by our failure to implement required security measures

11. Indemnification

You agree to indemnify, defend, and hold harmless Compath App, its affiliates, and their respective officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:

• Your violation of these Terms
• Your violation of applicable laws or regulations
• Your processing of personal data in violation of GDPR or other data protection laws
• Claims by data subjects or third parties related to your use of the Service
• Infringement of third-party intellectual property rights by your data or content

12. Governing Law and Dispute Resolution

12.1 Governing Law

These Terms are governed by the laws of Hungary, without regard to conflict of law principles.

12.2 Jurisdiction

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Budapest, Hungary.

12.3 Dispute Resolution

Before initiating legal proceedings, the parties agree to attempt to resolve disputes through good-faith negotiation for a period of 30 days.

13. General Provisions

13.1 Entire Agreement

These Terms, together with our Privacy Policy and Data Processing Agreement, constitute the entire agreement between you and Compath App regarding the Service.

13.2 Amendments

We may update these Terms from time to time. We will notify you of material changes by:

• Posting the updated Terms on our website
• Sending notice to your registered email address

Continued use of the Service after changes constitutes acceptance of the updated Terms.

13.3 Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

13.4 No Waiver

Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or our right to enforce it in the future.

13.5 Assignment

You may not assign or transfer these Terms or your account without our prior written consent. We may assign these Terms to an affiliate or in connection with a merger, acquisition, or sale of assets.

13.6 Force Majeure

We are not liable for delays or failures in performance due to circumstances beyond our reasonable control, including acts of God, natural disasters, war, terrorism, labor disputes, or government actions.

14. Contact Information

For questions about these Terms, please contact us:

Name: Marton Lasetzky
Trading as: Compath App
Email: marton.lasetzky@compath.hu
Address: Budapest, Hungary

Related Documents:

• Privacy Policy
• Data Processing Agreement